You are currently browsing the archives for the Communication category.
The New York Times:
E-mail has become one of the dominant forms of workplace communication, but new research suggests it also may be the most deceptive.
Researchers at Rutgers and DePaul Universities studied how e-mail influenced communication among 48 graduate students. In the study, they told students they had $89. Each student could then divide the money […]
The Kiplinger Letter:
Unique scannable bar codes will start to show up in May 2009 on business- and first-class mail and packages. The codes should speed up processing of that mail and will allow businesses as well as post offices to track the movement and delivery of each piece sent.
Businesses can expect the bar codes to […]
The New York Times:
Twitter is a simple messaging service that you’ve either heard about a lot or not at all. Either way, it’s a fun and useful tool, well worth trying if you want to reach potential and existing customers, employees or employers.
Like blogging, Twitter lets you write messages that other people can read. Unlike […]
Brave New Traveler:
Perhaps the most useful skill you can carry is knowledge of the local language.
It can open up a startling range of opportunities, ease the strain of logistics and planning, and allow you to develop a deeper connection with the place and, more importantly, the people you are visiting.
With a little advanced planning, and […]
AllBusiness.com:
Consider getting a toll-free number for your small business. These numbers can be a powerful sales and marketing tool. Consumer research shows:
• Customers are much more likely to call a business with a toll-free number than a business with a long-distance number.
• Toll-free numbers boost consumer confidence. Consumers assume that businesses with toll-free numbers are […]
The New York Times:
I was walking by the lengthy iPhone line outside the Apple Store in Soho on Sunday when I heard someone call out: “Turn in your old iPhone and get the new one free!”
I turned around and saw a bearded guy handing out fliers. They were from FreeiPhoneSwap.com and offered payments equal to […]
Springwise:
BIC, the French purveyor of billions of lighters, pens and razors, recently launched the anti-iPhone.
No waiting in line, no activation, no costly plans and no frills whatsoever. BIC phones, which retail at EUR 49 and come in orange and green versions, are ready to go: the battery is charged, SIM card installed and the phone […]
The Wall Street Journal:
Callers stuck on hold waiting for a customer-service rep have long been subjected to the sounds of Muzak. Now, companies are taking advantage of these captive moments to serve up some different messages.
From Burger King to Bank of America, marketers are replacing the canned tunes with advertising. Someone calling into a radio […]
Is connecting people people from online to offline just about dating? Meetup’s idea is to change all that by connecting people by much more than just those looking for some romance…
SeaCoastOnline.com:
When it comes to devising ways for people to connect with one another, I think that the Internet site Meetup.com may be the greatest invention […]
The Wall Street Journal:
Justin Leavens manages a gourmet-marshmallow company out of his house in Sherman Oaks, Calif. But his high-end phone system makes customers think he is toiling in a big office with scores of employees.
Callers to Leavens’s company, Plush Puffs, can dial “9″ for a company directory, hit “8″ to hear the firm’s mailing […]
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