Improve Your Listening Skills
GetEntrepreneurial.com:
In the business world, it pays to listen and know how to ask the right questions. Miscommunication and misunderstanding can lead to problems… unhappy customers, lost sales, excess inventory, misunderstood instructions, shoddy work, and disgruntled employees … all influencing your company’s bottom line.
A good listener can build trust, empathy, and understanding by practicing and improving listening skills. The ability to listen and actually hear what is being said is becoming rare as we spend more at our computers. Good listening makes for more open communications and prevents many problems before they start.
Here are some simple tips to improve your listening skills:
1. STOP: When someone talks to you, stop and give your full consideration. Focus. When you give your undivided attention, people feel they matter.
2. USE ACTIVE LISTENING: Show you are interested by your body language, using verbal cues, and making eye contact. Make sure your listening to talking ratio is […]
Original post by Rich and software by Elliott Back